Kachinga Prepaid Mastercard®
ATM balance inquiry
$ 0.00
Customer service
$ 0.00 per call
We charge 5 other types of fees.
No overdraft/credit feature.
Your funds are eligible for FDIC insurance.
For general information about prepaid accounts, visit cfpb.gov/prepaid
Find details and conditions for all fees and services in the Cardholder Agreement or call 1-888-377-9776 or visit kachinga.com.
List of all fees for Kachinga Prepaid Mastercard®
Set-Up and Maintenance
Fee Description Online/Statement
Annual Fee
Details
This fee is charged on the 2nd day the first month after enrollment and then on the same day every year thereafter.
Get cash
Fee Description Online/Statement
Cash Withdrawal Fee
Details
This is our fee for ATM cash withdrawals in the U.S. The ATM operator may also charge you a fee, even if you do not complete a transaction. You can request cash back by selecting “Debit” and entering your PIN when making a purchase at a retail location. PIN Purchase fee may apply.
Fee
Over-the-Counter Withdrawal
Fee Description Online/Statement
Cash Withdrawal Fee
Details
This is our fee for “Over-the-Counter” (OTC) cash withdrawals at financial institutions or retailers in the U.S who offer this service. The OTC location may also charge you a fee.
Using your Card outside the U.S.
Fee
International POS Purchase (Signature or PIN)
Fee Description Online/Statement
International Transaction Fee
Details
This is the percentage of the total US dollar purchase amount you will be charged for any international purchase.
Fee
International ATM Withdrawal
Fee Description Online/Statement
International Cash Withdrawal Fee
Details
This flat fee is our fee for international ATM withdrawals. The ATM operator may also charge you a fee even if the transaction is not completed.
Fee
International Overthe-Counter Withdrawal
Fee Description Online/Statement
International Cash Withdrawal Fee
Details
This flat fee is our fee for international “Over-the-Counter” (OTC) cash withdrawals at non-U.S. financial institutions or retailers who offer this service. The OTC location may also charge you a fee.
Other
Fee Description Online/Statement
Reissue Card Fee
Details
This is our fee assessed each time you request a replacement card prior to the expiration/valid thru date displayed on the front of the card. You are allowed one replacement card every 12 months at no cost. This fee will not be charged if you have reported unauthorized transactions on the card being replaced.
Your funds are eligible for FDIC insurance. Your funds will be held at or transferred to Sunrise Banks N.A., an FDIC-insured institution. Once there, your funds are insured up to $250,000 by the FDIC in the event the Bank fails, if specific deposit insurance requirements are met and we have been able to verify your identity. See fdic.gov/deposit/deposits/prepaid.html for details.
No overdraft/credit feature.
Contact us by calling 1-888-377-9776, by mail at Kachinga, P.O. Box 700172, San Antonio, TX, 78270, or visit kachinga.com.
For general information about prepaid accounts, visit cfpb.gov/prepaid.
If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.
